Privacy Policy

Fractional SaaS operates the site (fractional-saas.com) to provide services including fractional Customer Success leadership, advisory and knowledge services here. 

Fractional SaaS is committed to protecting users' privacy and addressing potential privacy concerns. The following information has been posted to help you, the consumer, understand what private information we collect and how your information is used.

Types of private information collected

To best serve your needs, we collect the following types of information when you visit (website).

Personal information

We collect the following personal information from our users:

  • Name

  • Email address

  • Location of business

You can always choose to provide less information. However, omitting some of this personal information may limit your ability to access all of the benefits of our website and services. For example, we will not be able to process transactions without payment information and a billing address.

Automatically collected information

We automatically collect data on how our users visit (fractional-saas.com), such as your IP address, location, browser, browser language, operating system, device identifiers, and cookies. 

Our website currently uses cookies to enhance its functionality. You may disable cookies in your web browser, but this may limit your ability to access (fractional-saas.com). 

Social media information

If you've linked your Fractional SaaS account with a social media account, we also collect information social media networks give us. Depending on the social media network, this can include your username, name, email address, friends list, and more. In addition, we collect demographic data when users interact with Fractional SaaS social media accounts. 

Policy on collecting sensitive personal information

Fractional SaaS does not gather any of your sensitive personal information, such as your social security number, driver's license number, race, ethnicity, religion, health metrics, political associations, or details on your criminal background. 

How the information collected is used

We only use your personal information to help you utilise everything

Fractional SaaS has to offer. This includes:

  • Creating and maintaining an account with us

  • Fulfilling customer service requests

  • Communicating our sales and promotions

  • Contacting you regarding updates to our company policies

  • Fractional SaaS's services available to you in a convenient manner

  • Providing advertisements that are relevant to you as you visit (fractional-saas.com)

  • Evaluating analytics to see how our customers engage with (fractional-saas.com)

Length of time personal information is stored

We may store your personal information for an extended period of time, depending on how we need to use the information. For example, we'll keep your email address and name on file as long as you have an account with us. In addition, we may need to keep your billing information on file for an extended period of time to maintain our internal transaction records. 

Who the information is shared with

We have no arrangements to share your information with third parties, or affiliates that Fractional SaaS has created a partnership with. 

Information Security

We do our best to keep your private information secure and safe. Most of your personal information is encrypted and is therefore protected from being accessed by outside users. However, data leaks and malicious attacks do happen. Please understand that while we do our best to protect your data, providing your personal information is at your own risk. 

Ability to decline to provide personal information

You can, of course, decline to disclosure your personal information to us. However, the failure to provide us with pertinent information may limit your ability to fully benefit from

Fractional SaaS and all of its offerings. Remember, we only ask for personal information that can help us fully provide our services to our customers. 

Additional questions

If you have questions regarding this privacy policy, feel free to contact us at

hello@fractional-saas.com. A Fractional SaaS representative will respond to your privacy policy questions as soon as possible. 

Policy update

This privacy policy was last updated on 17 November 2023. If we adjust the privacy policy, we will email all account holders of this change and post the most recent update date here. Once posted, the new privacy policy shall be effective immediately.