About us

We're partners in your start-up success story.

We are on a mission to empower businesses to scale efficiently, leveraging the full potential of their software-as-a-service offerings.

Kate and Marija have over 20 years of experience in Customer Success across seed early-stage, bootstrapped, privately-owned, scale-ups and big tech.

Kate founded Customer Success Network in 2017, a peer learning community for European Customer Success Managers. This volunteer-led organisation now has over 20,000 members.

Marija founded Women in Customer Success, the first and most followed podcast showcasing the finest women working in the field.

Marija Skobe-Pilley

Director

Kate Forgione

Director

Values

Spirit /being/ 

We bring our true selves to work, inspiring and achieving meaning through purpose and experience.

Original /bold/

We take the natural limits presented and produce outstanding outcomes with them.

Connected /belong/

Contributing to our community matters. It's important to us to give back to those who support us across the tech ecosystem, customer success and our local communities.

Work with us and watch your business grow.

Don't let your next renewal slip away.