Customer Success Leadership for Early-Stage Startups
DERISK THE GROWTH OF YOUR CUSTOMER SUCCESS FUNCTION WITH ACCESS TO EXPERIENCED LEADERSHIP
Hiring less experienced resources can cost you more in the long run
Get the right operating model in place
Build the right capability
BUILD YOUR RETENTION AND GROWTH ENGINE WITH ACCESS TO EXPERT POST-SALE LEADERS
Get access to top Customer Success leader
Meet the Team
Kate Forgione,
Co-Founder
With 20+ years of combined experience in Customer Success, having worked with Microsoft, AppDynamics, Yammer, Bound and ClickUp, we at Fractional SaaS are well-placed to provide expert guidance and strategy on your post-sales function.
We're also expert community-builders, having started Customer Success Network and Women in Customer Success.
Marija Skobe-Pilley, Co-Founder
Our Services
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Is your post-sales business growing but you don’t have the resources to manage it? With a team of expert consultants, we'll design your post-sales function in just 10 days. With our Blueprint for Growth, all you have to do is....watch your business grow sustainably!
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With fractional leadership, we help you implement your new growth strategy and optimize your current team, ensuring sustainable success for your business. Let us help you achieve your revenue goals, on a budget!
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With our Customer Success Hub, access customisable templates, resources, and tools to streamline your team’s customer interactions, improve customer experience, and boost retention and growth. You’ll have everything your team needs to succeed, all in one place.
Is your post-sales business growing but you don’t have the resources to manage it?
Don't Let Renewals Slip Away. Let us Help You Succeed.At Fractional SaaS, we're not just consultants. We're partners in your SaaS success story. With a team of seasoned experts who have navigated the industry’s intricacies, we understand the unique challenges and opportunities that come with SaaS. Our mission is to empower businesses to scale efficiently, leveraging the full potential of their software-as-a-service offerings.
Work with us and watch your business grow.
Don't let your next renewal slip away. 
